Road Trip

Concierge

A promotional Gen-AI concierge that finds your perfect road trip & a car to match.

Road Trip

Concierge

A promotional Gen-AI concierge that finds your perfect road trip & a car to match.

Road Trip

Concierge

A promotional Gen-AI concierge that finds your perfect road trip & a car to match.

Case Study - Preview

Turning a conversation about travel into a personalised editorial experience

YEAR

2024

Services

Creative Direction

Agency

with DDM Studios + Journey.world

YEAR

2024

Services

Creative Direction

Agency

with DDM Studios + Journey.world

A premium automotive brand partnering with a lifestyle editorial platform needed branded content that felt genuinely editorial — not like an ad. The solution was a first-to-category AI road trip concierge: a short conversational experience that gathered users' travel motivations, lifestyle signals, and aesthetic preferences, then generated a bespoke curated article matching them to a destination and a specific vehicle model.

As Creative Director and Strategist, the work focused on the conversation design: a three-act question model that used GenAI to respond dynamically rather than following a fixed script, a distinct AI personality framework ("The Thoughtful Curator") built for a premium context, and a careful transition moment between the chat and the curated content output. Rigorous brand-safety guardrails were built to cover both standard GenAI risks and automotive-specific concerns.

The experience scaled across a full vehicle family, 20 destination options, and a large editorial content library — while still feeling personally tailored. It generated 171K pageviews, 24M impressions, and 50K clicks.